Privacy Policy and Data Collection Practices

At Palmstayz, your privacy and the security of your personal data are of paramount importance. We adhere to the applicable privacy regulations within the United States, including the provisions outlined under the California Consumer Privacy Act (CCPA), which affords consumers certain rights regarding their personal information. This section of the Agreement delineates the methods and purposes for which we collect, process, and store your data.

When you access and use our hotel booking services, certain personally identifiable information (PII) may be collected through forms, booking requests, or through our automated systems. This data may include general personal details provided voluntarily by you, such as your name, address, and contact information, together with non-personal data such as browser information, IP address, and usage patterns. The purpose of this data collection is to facilitate hotel reservations, process transactions, and provide customer support.

We collect data only to the extent necessary for legitimate business purposes and in accordance with legal obligations. The retention period for personal data is defined by our internal policies and may vary depending on the type of data collected. Generally, information will be stored only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable regulation. Users have the right to request, within the limits of the law, that their personal data be corrected or removed. Such requests will be addressed promptly in accordance with our standard operating procedures.

In addition, the Company emphasizes that any personal information provided to us is secured using appropriate technical and organizational measures to protect against unauthorized access, accidental loss, destruction, or alteration. However, no method of electronic storage or transmission over the internet is completely secure; therefore, while best efforts are made to protect personal data, we cannot guarantee its absolute security.

By using our website, you consent to our privacy practices as described herein. We reserve the right to modify our privacy practices from time to time. Any substantial changes will be communicated to Users either through our website by a prominent notice or via email if contact information has been provided.

Limitation of Liability and Disclaimers of Warranties

All information, services, and products provided by Palmstayz are offered without any warranties of any kind, whether expressed or implied. This includes but is not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The entire risk arising out of the use or performance of the website remains with you, the User.

The Company shall under no circumstances be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from: (a) the use or the inability to use our website or its content; (b) any unauthorized access to or alteration of your transmissions or data; (c) any errors or omissions in the content; or (d) any other matter relating to the website or the services provided. This limitation of liability applies whether the alleged liability is based on contract, negligence, tort, strict liability, or otherwise, even if Palmstayz has been advised of the possibility of such damages.

Furthermore, the Company does not warrant that: (i) the website will meet your requirements; (ii) the website will be uninterrupted, timely, secure, or error-free; (iii) the results obtained from the use of the website will be accurate; or (iv) the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

In no event shall the aggregate liability of Palmstayz arising out of or relating to this Agreement exceed the total amount paid by you, if any, for using our website or services during the six-month period immediately preceding the event giving rise to such liability.

Data Security, Retention, and User Rights

The security of your personal data is a priority for Palmstayz. We have implemented a variety of security measures to maintain the safety of your personal data when you place a booking, submit information, or access our services. These measures include physical, electronic, and procedural safeguards designed to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure.

Data retention policies have been established to ensure that your personal information is stored only as long as it is necessary to achieve the identified purposes for data collection. After fulfilling these purposes, your data will be securely deleted or anonymized unless a longer retention period is required or permitted by law. We periodically review our data storage practices to ensure compliance with legal requirements and our internal data security protocols.

In compliance with applicable data privacy laws within the United States, particularly the California Consumer Privacy Act (CCPA), you are granted certain rights regarding your personal data. Such rights include, but are not limited to, the right to request access to your personal data, the right to have your personal data corrected if it is inaccurate, and the right to request the deletion of your personal data. Requests regarding your data rights may be submitted through the appropriate communication channels as designated by our internal procedures. We commit to responding to all such requests in a timely manner and in accordance with the legal timelines set forth by relevant regulations.

If you believe that your data rights have been violated, or if you have any questions regarding our data practices, we encourage you to contact us by using the contact form available on our website. While we do not provide direct contact details such as phone numbers or emails within this document, all inquiries will be handled with appropriate care to ensure your concerns are fully addressed.